Week 2, Post 3

In chapter 2, I learned six steps to resolve conflict. I feel that the preparation stage is most important. I feel this way because thinking about how you are going to confront someone, or what words you are going to use, can determine how positive or negative the outcome will be. Ways that you can prepare yourself when confronting someone is to self-talk. Self-talk can be described as talking out our feelings. I tend to self-talk out loud alone.

Another way to prepare is to have an imagined interaction. This is something that I do all the time. For example, when I planned to quit my job. I was a nanny, and I knew that the mother would try to make me stay with them. To prepare myself, I role-played in my mind how I would start of the conversation. After, I would think of all the things that she would say to change my mind. Then, I would try to answer the questions the best I could. When it was time for me to confront her, I felt confident. Luckily, all the questions she asked me, and all the reasons she gave me to stay, I had an answer. Using imagined preparation really helped me in this situation.