Tuesday, September 18, 2012

Week 5- Post 1



When it comes to a professional setting, such as work or at school, I find it easy to stop a conflict. I know that I must present myself well, which means that I cannot let my emotions get the best of me. So, by taking a “time out” I am able to calm down, and try to think about how I am going to respond.  However, when it comes to people who I am close with, I have a harder time doing this. My advice to others is to use the S-TLC system, which stands for stop, think, listen, and communicate. The first step is to stop when conflict arises. Second, you must think before you react. Giving yourself time to think helps you gather your thoughts, and avoids speaking on impulse. Third, you want to listen to what the other person is saying. This way you can get an understanding of where they are coming from. And the fourth step is to figure out how you what to communicate the conflict. 

No comments:

Post a Comment